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How to Have a Successful Service Integration and Management Process

Multisourcing is now widely accepted by a lot of organizations for faster and less expensive internal and external operations. What would make a multisourced operation work properly is the creation of...

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How To Get Better Outsourcing Deals

Nothing says “cost cutting” like a big outsourcing deal. Some firms will either panic or simply be forced to pull the trigger on outsourcing deals without laying the foundation for success with...

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Avoiding Common Pitfalls In Outsourcing

SearchCIO.com senior news writer Linda Tucci reports that for 2010, companies that outsourced IT work spent 7.1% of their total budgets for outsourced IT services. In her report, Tucci interviews Steve...

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